Privacy policy

Provice Ed Tech Private Limited

Effective Date: 28/02/2023
Last Updated: 28/02/2023

1. Collection of Personal Information

We collect personal information that is necessary for providing bookkeeping and accounting services. The types of personal information we may collect include, but are not limited to:

Client Information: Name, address, email, phone number, ABN, business details, and financial records.
Employee & Payroll Data: Employee names, TFNs, payroll records, bank details, superannuation details, leave records, and tax-related information.
Financial & Taxation Information: Bank statements, invoices, transaction records, financial reports, and tax filings.
Communication Data: Emails, phone call records, and any interactions related to our services.

We collect this information directly from clients, their employees, business partners, or publicly available sources.

2. Use of Personal Information

We use personal information for the following purposes:

Providing bookkeeping, accounting, and financial advisory services.
Processing payroll, tax returns, and financial reporting.
Complying with legal and regulatory obligations.
Managing client relationships and communications.
Improving our services and business operations.

3. Disclosure of Personal Information

We do not sell or trade personal information. However, we may disclose personal information to:

Regulatory Authorities: ATO, ASIC, and other government agencies as required by law.
Financial Institutions & Superannuation Funds: To facilitate payroll processing and compliance.
Third-Party Service Providers: Cloud accounting platforms, IT service providers, and auditors assisting in our operations.
Legal & Professional Advisors: For compliance, dispute resolution, or legal obligations.

We ensure that any third parties receiving this information comply with strict confidentiality and data protection standards.

4. Data Security & Storage

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. Measures include:

Secure cloud storage with restricted access.
Encrypted communications and data transfers.
Regular security audits and access controls.

We retain personal information for as long as necessary to fulfill our legal and contractual obligations.

5. Access & Correction of Personal Information

Clients have the right to request access to their personal information and request corrections if inaccurate. To do so, please contact us at:

Email: admin@proviceadvisory.com.au
Phone: 02-9135 0195

We will respond to requests within a reasonable timeframe.

6. Cookies & Website Tracking

If you visit our website, we may collect certain information through cookies and analytics tools to enhance user experience and improve our services. You can control cookie settings through your browser.

7. Complaints & Contact Information

If you have any concerns regarding privacy or wish to file a complaint, please contact our Privacy Officer:

Privacy Officer – Provice Ed Tech Private Limited
Email: admin@proviceadvisory.com.au
Phone: 02-9135 0195

If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

By engaging with Provice Ed Tech Private Limited, you agree to the terms of this Privacy Policy.